How to securely communicate with your counselors and counselees
For privacy’s sake, it is best not to email or text your counselors or counselees confidential information (you can click here to learn why). Here are some secure alternatives to email and text:
In-Person Communication
No tool is more confidential and personal than a one-on-one conversation.
An Encrypted Messaging Platform and File-Sharing Platform
You may consider using an end-to-end encrypted messaging platform in conjunction with a secure file-sharing platform. While it may be inconvenient to have to search for messages and records in different places, having two secure tools is still a better alternative than emailing or texting.
BibliCare Messaging
BibliCare allows you to send and receive messages in a way that is similar to bank email. How does it work?
- Someone sends a message.
- The recipient receives an email saying something such as, “You’ve received a secure message and must login in order to read it.”
- The recipient will login with their secure password to be able to view and reply to the message.
This helps prevent email providers or family members from being able to read counselees’ confidential emails.
BibliCare File-Sharing
BibliCare also allows you to securely share pre-counseling forms, session notes, homework assignments, and other documents from one place.
If you have any questions about how to use BibliCare for confidential messaging and file-sharing, click here to schedule a call with us.