Sharing our best tips on how to effectively manage your ministry and make it more secure.
How to reduce counselee no-shows
Schedule an automated reminder via text or email
It’s best not to remind counselees manually, unless you have a lot of free time. I once talked with a woman who would spend a couple hours per week calling each counselee in her church to remind them about their next appointment. It’s easiest to use a tool like BibliCare to schedule a text or email reminder to be sent out a day or two before your counselees’ appointments.
Ensure that counselees do their homework before their next session (Learn How)
Counselees are less likely to miss appointments if they’ve invested time in completing their homework assignments.
Have a refundable donation policy
It is uncommon amongst biblical counselors, but some collect a refundable donation before a new counselee is assigned to a counselor. This way, if the counselee doesn’t come to their appointment (and the circumstances aren’t extenuating), the counselor can be compensated for their lost time and the counselee may be more motivated to come to their appointments.
